Finally I've realized that because it's his family's first time to visit restaurant and they were unsatified with the taste of steak.they were unfamiliar with that, they

-> Finally I've realized that because it's his family's first time to visit the restaurant and they were unsatisfied with the taste of the steak they were unfamiliar with that, they

didn't think it worth for that cost. So, I apologized for be inconvinence and gave them free coupon. I kept checking what esle I can do for them. Altough they were

 -> didn't think it's worth for that cost. So, I apologized for the inconvinence and gave them free coupon. I kept checking what esle I can do for them. Although they were

unsatisfied with the dish we provided,they expressed the appreciation about the interest they kept getting. I have realized that it is important that put myself in

-> unsatisfied with the dish we provided,they expressed the appreciation about the interest they kept on getting. I have realized that it is important that put myself in

coustomer's position and undestand how they feel.

-> coustomer's position and undestand how they feel.